Phoenix Locksmith FAQs

Purchasing a Safe?

Since you are purchasing a safe for the purpose of protecting your valuables, it is fitting that you consult the most knowledgeable person you can find. Your professional locksmith is best qualified to make suggestions that meet your needs. Home centers, office supply stores, and hardware stores almost exclusively sell an inferior imported product that does little more than provide fire protection. Locksmiths have the products of many manufacturers at their disposal. Suggestions for fire, burglary, fire and burglary, or media (computer disk and magnetic tape records) protection can best be made by a professional locksmith. Safes are sold in many different styles: free standing, floor, wall, and many different quality grades. Call us at (623) 455-6852 and your professional locksmith will be capable of providing you with the best protection for your investment.

What kind of guarantee do you offer?

All of our work and locksmith jobs come with a complete 90 day guarantee. This is important as sometimes a new lock might be damaged or their might be an issue with a lock rekey or new car key. It’s our job to provide the best and most complete service possible; that’s why we are here to help you!

What is the Difference between a Licensed, Insured and Bonded Locksmith and an Unqualified, Unlicensed Individual?

At Phoenix Locksmith, we are actively trying to inform and educate our clients about the difference between a licensed, insured, and bonded locksmith and an unlicensed, unqualified individual. Below we have defined these terms for you so you can understand the difference.

  • LICENSED = An individual or company has filed the necessary paperwork with the state and/or federal government agencies and received a license to operate as an official business (in this case a locksmith and security company) within that state.
  • INSURED = An individual or company has purchased liability insurance to protect both the individual/company and their clients against any accidental damage. This is similar to the car insurance that one must have in order to operate a vehicle in the United States.
  • BONDED = An individual or company is bonded when they pay a nominal fee to a bonding company and, after passing a background check, are guaranteed that should an accident occur, the bonding company will post a certain amount of money in order to rectify the situation and fix the problem. Bonding is similar to insurance, but it is an added measure of protection for the client. Many top notch industry organizations offer bonding for their members in their respective industries; for example ALOA (Associated Locksmiths of America) offers bonding to their members (locksmiths).

Should I buy a high security lock, are they safer?

High security locks are better constructed, they are very hard to pick and are not comprimised by bumping. But my answer is No! In years of police work I found 95% of burglaries were by breaking a window, kicking a door or twisting a lock with pliers.

Can Phoenix Locksmith cut a key from a number?

Keys can be made by a Locksmith from the code number of a lock in many cases. This is common with vehicles, padlocks, filing cabinets, door locks, etc. Requiring proof of ownership before cutting a key by code is a standard procedure used by Phoenix Locksmith professionals to safeguard security.

Someone Has stolen my keys, I need to change my locks, Do I have to buy new locks?

No. You can call us and we will rekey your locks. Rekeying a lock is the process of replacing the tumblers (pins, wafer tumblers) of a lock cylinder with new tumblers of different sizes. A new key will coincide with the new tumblers and the old key will no longer work. In other words, it is not necessary to buy new locks. Re-keying locks is something that should be done if you have moved into a new residence or lost a set of keys. Most automobile locks can be Re-keyed as well. Re-keying locks is usually significantly less expensive than replacing locks.

Can you just create a car key for me when I call in my VIN?

After you have tried the above solution, check to see it the lock operates smoothly with the door open. If it does, your The lock problem is not in the lock, but rather in the alignment of the door and frame. Look for obstructions at the threshold and in the door jammed. Also check the door and frame for twists and warps. The door should completely rest against the door stop and stay there. If the door rests at the stop at the top or bottom only then the door or frame is twisted. If the door springs open then the hinges are probably binding. If you have weatherstrip on the door, it could be obstructing the path of the door. Keep in mind, wooden doors and frames will warp and swell with temperature and humidity, and metal doors and frames will twist and rust with age.

What is the difference between rekey & master keying.

Re-keying means adjusting the tumblers in an existing lock so that only new keys can open it. Many people, who continue to use the same key that they received when they bought their home, have no idea of how many people such as tradesmen, neighbors and friends etcetera, who are no longer relevant, have had access to that key. Most technicians can re-key your locks and give you the security of knowing that only you and the people you trust will have access to your domain.Lost your keys? Relax; re-keying will adapt your existing locks to new keys.


All-Time Locksmith installs, replaces and upgrades lock cylinders, locksets and deadbolt locks.


Master keying enables two different and distinct keys to open one lock. Master keying regulates access to specific zones while having one master key that accesses all zones. Master keys can be supplied for all buildings such as hospitals, office buildings and residences in which there are a number of compatible locks.


Now its possible to re-key your home, gate, garden shed etcetera so that one key opens them all.

Why do I have to wiggle my keys in the lock to make it work?

As locks age over time, the pins in a lock cylinder tend to "wear" down causing your keys to stick and forcing you to "jiggle or wiggle" the key in the lock to make it work. Most likely the keys you were given have probably been "copied" several times and this, plus pin wear, can cause your lock to act like it is breaking.

Key Duplication Can Be Dangerous?

Badly crafted keys can damage locks. From simple annoyances like difficult insertion of the key in the lock to major damage of a locking device can occur in duplication. When keys are poorly made they can cause damage to the locks they fit. Car ignitions can be made to stick in the start position, causing damage to the starter. Internal parts can be bent causing the lock to jam in an intermediate position. Professional locksmiths of Phoenix Locksmith can advise you if a key is too worn to reproduce and they may tell you why a duplicate is not working properly. Since your local professional locksmith is familiar with the internal workings of locks, they are best prepared to duplicate your keys.

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